PURCHASE PROCESS: BUYING ART ONLINE
We’re committed to helping you find the perfect piece of art for your walls and are happy to offer advice and recommendations – just ask!!
If you see a piece you admire but is not quite what you were looking for, it is often possible to commission the artist.
And because we know that buying art online can sometimes be a daunting proposition we offer a seven-day money back guarantee (subject to our Returns Policy).
SHIPPING AND DELIVERY
- Mirage Gallery offers free, safe shipping on all artworks Australia-wide.
- Mirage Gallery offers safe shipping to international customers via Australia Post based on the weight and dimensions of the artworks.
- All artworks are carefully packaged by us and fully insured.
- All one-off and limited edition works will come with a Certificate of Authenticity, signed by the artist.
- In the unlikely event of a delay, we’ll get in touch with you right away via the contact details you provide us.
CUSTOMS AND DUTIES
When purchasing artworks from overseas via Mirage Gallery you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country, so you should contact your local customs office for further information. Typically, in Australia, purchases that do not exceed $1,000 are exempt from import duties and taxes.
Payment is via PayPal – one of the safest and most secure payment sites in the world, using state-of-the-art encryption. You don’t even need to create a PayPal account in order to use your credit or debit card.
Australian residents have the option to pay via bank transfer. You will be notified of our bank details via email.
Once your funds have cleared our account, your artwork will be dispatched with a Certificate of Authenticity.
We know that security is paramount, and we therefore hold an SSL Certificate. This can be thought of as an internet padlock for our site, ensuring that your personal details are kept completely secure and never shared.
When you place an order with us using our secure online order form the order is encrypted. When you check out, you will be redirected to PayPal to make payment. Your payment card details will never be seen, stored or saved on the MirageGallery.com.au website.
For more information please visit the PayPal website.